FAQ & Policies
HANDMADE WITH LOVE
Every pair of earrings is uniquely designed and handcrafted. Because of this handmade process, please allow for slight variations and minor imperfections. If imperfections are beyond what I feel is acceptable at full price, I mark these as "seconds".
CUSTOM & WHOLESALE ORDERS
To discuss and place a custom or wholesale order, please contact me. Be advised that I only accept a number of custom and wholesale orders a month and some projects may not fit my skills or style and may be denied or altered. Please be advised that wholesale orders may not be resold as your own, and must be clearly sold under the artist name Gracious Rebel Designs.
ACRYLIC EARRING CARE
- If you have sensitive ears, it is recommended you sanitize earring huggies or posts before wearing.
- To clean earrings, use a washcloth dampened with water and then pat dry with a clean paper towel or microfiber cloth. Do not clean earrings with makeup remove or alcohol.
- Some earring designs that feature mirrored acrylic will have a film on them to protect the acrylic during transit. To remove the film, gently peel the film back with a pair of tweezers from an edge.
- Do not wear your earrings in water.
- Do not store in direct sunlight.
- Do not bend.
- Do not let your earring posts scratch or dent other earrings. Do not stack your earrings and properly store earrings at home and during travel. Proper storage also ensures earring posts will not bend.
SHIPPING
All orders are usually shipped within 1-2 weeks of a cleared payment. This may vary depending on the size of the order and availability of pre-made vs. mad to order styles. Please remember all items are handmade by one person and take time to complete. All packages are shipped via USPS First-Class Mail unless otherwise specified at check out.
Gracious Rebel Designs is not responsible for packages once they are dropped off at a USPS location for shipment.
RETURNS & EXCHANGES
Gracious Rebel Designs does not accept returns or exchanges, but if you have an issue with your order, please contact me here as soon as possible and I will work to resolve it.
DISCLAIMER
Items on this site are intellectual property of Gracious Rebel Designs LLC. Items are not for resale.
PRIVACY POLICY
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